Terms of service

PANOMARICA
This website is operated by Eleganza Milano. Within the context of the website, the terms "we", "us", and "our" refer to Eleganza Milano. Eleganza Milano provides this website, including all information, tools, and Services available on this site to you, the User, provided that you accept all the terms, conditions, notices, and disclaimers stated here.

By visiting our website and/or purchasing something from us, you agree to our "Service" and accept to be bound by the following terms and conditions ("Terms of Service", for short "Terms and Conditions"), including the terms and conditions and additional notices mentioned here and/or made available through a specific link. These Terms of Service apply to all users of the website, including, without limitation, visitors, sellers, customers, merchants, and/or content creators.

Please read these Terms and Conditions of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms and Conditions of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of the Services offered. If these Terms and Conditions of Service are considered an offer, acceptance is expressly limited to these Terms and Conditions of Service.

Any new feature or tool added to the current version of the store will also be subject to the Terms and Conditions of Service. You can review the current version of the Terms and Conditions of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms and Conditions of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for any changes. Continued use or access to the website after any changes have been posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS
By accepting these Terms and Conditions of Service, you declare that you are of legal age under the laws of your state or province of residence, or that you are of legal age under the laws of your state or province of residence and have given your consent for minors under your care to use this website.
You may not use our products for illegal or unauthorized purposes nor violate any laws applicable in your jurisdiction while using the Service (including, but not limited to, copyright laws).
You must not transmit worms, viruses, or any destructive code.
Violation of any of the Terms and Conditions will result in the immediate termination of the Services.

SECTION 2 - GENERAL CONDITIONS
Shopify reserves the right to refuse the Service to anyone, for any reason, at any time.
You acknowledge that your content (excluding credit card data) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card data is always encrypted during network transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, not to use the Service, and not to access the Service or any contact on the website through which the Service is provided, without the express written authorization of Shopify.
The headings used in this agreement are included for convenience only and shall not limit or affect these Terms and Conditions in any way.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We disclaim all liability for any inaccuracy, incompleteness, or lack of currency of the information made available on this website. The content on this website is provided for informational purposes only and should not be considered as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. When you rely on material on this website, you do so at your own risk.
This website may contain some historical information. Historical information is not necessarily up to date and is provided for reference purposes only. We reserve the right to change the contents of this website at any time, but we have no obligation to update the information on our website. You acknowledge that it is your responsibility to periodically review changes made to our website.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time and without notice.
We disclaim all liability to you or third parties regarding any changes, price changes, suspensions, or interruptions of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: https://eleganza-milano.com/pages/annuleringsbeleid.
We have made every effort to display the colors and images of our products in our store as accurately as possible. We cannot guarantee that the colors displayed on the computer are accurate.
We reserve the right, without obligation, to limit the sales of our products or Services to any person, territory, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or Services offered. All product descriptions and product prices are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue the production of any product at any time. Any offer of any product or Service made through this website is void where prohibited.
We do not guarantee that the quality of products, Services, information, or other materials purchased or obtained will meet your expectations, nor that any errors in the Services will be corrected.

SECTION 6 - ACCURACY OF BILLING INFORMATION AND ACCOUNT
We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, household, or order. Such restrictions may include orders placed by or through the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting you at the email address and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by dealers, resellers, or distributors.

You commit to providing updated, complete, and accurate information about purchases and your account for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our Refund Policy: https://eleganza-milano.com/pages/annuleringsbeleid.

SECTION 7 - OPTIONAL TOOLS
We may provide you access to third-party tools that we do not monitor and over which we have no control or contribution.
You acknowledge and agree that we provide access to such tools "as is," "as available," without any warranty, representation, or condition of any kind and without any endorsement. We disclaim all liability arising from or related to the use of optional third-party tools.
Any use by you of the optional tools offered through the website is entirely at your own risk, so you should ensure you know and approve the terms and conditions under which the tools are provided by the respective third-party providers.
In the future, we may also offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services will also be subject to these Terms and Conditions of Service.

SECTION 8 - LINKS TO THIRD PARTIES
Some content, products, and Services available through our Service may include third-party materials.
Links to third parties on this website may direct you to third-party websites that are not affiliated with us. We are not required to monitor or evaluate the content or accuracy and do not guarantee, nor will we have any liability related to third-party materials or websites, or other third-party materials, products, or services.
We disclaim all liability for any damages or harm related to the purchase or use of goods, Services, resources, content, or any other transaction conducted in connection with third-party websites. We encourage you to carefully read the third parties' notices and policies, ensuring you understand them before making any transaction. Any claims, demands, doubts, or questions regarding third-party products should be directed directly to the relevant third party.

SECTION 9 - COMMENTS, FEEDBACK, AND OTHER CONTRIBUTIONS
If you submit specific contributions at our request (for example, contest entry questions) or, even without any request from us, if you submit creative ideas, suggestions, proposals, plans, or other materials online, by email, by regular mail, or otherwise (collectively, "comments"), you agree that we may modify, copy, publish, distribute, translate, and otherwise use the comments you submit by any means, at any time and without any restriction. We are not and will not be obligated in any way (1) to keep any comments confidential; (2) to pay compensation for comments; or (3) to respond to comments.
We reserve the right, but are not obligated, to monitor, modify, or remove content that, at our sole discretion, we consider illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property of any party or these Terms and Conditions of Service.
You confirm that your comments do not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also acknowledge that your comments do not contain defamatory or otherwise illegal, offensive, or obscene material, nor do they contain computer viruses or other malware that could in any way compromise the operation of the Service or any related website. You may not use a false email address, impersonate another person, or otherwise mislead Shopify or third parties about the origin of any comments. You assume full and exclusive responsibility for the comments you post and their accuracy. We accept no responsibility for any comments posted by you or third parties.

SECTION 10 - PERSONAL INFORMATION
The transmission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://eleganza-milano.com/pages/integraal-beleid.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
From time to time, our website or the Information Service may contain typographical errors, inaccuracies, or omissions regarding the following aspects: product descriptions, prices, promotions, offers, product shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update the information or cancel orders at any time and without notice (even after the order has been placed), if any information on the Service or any related website is found to be inaccurate.
We assume no obligation to update, modify, or clarify the information contained in the Service or on any related website, including, but not limited to, pricing information, except as required by law. No specified update date with respect to the Service or any related website shall be construed as an indication that all information in the Service or published on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms and Conditions of Service, you are prohibited from using the website or its contents: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to send false or misleading information; (g) to upload or transmit viruses or any other type of malicious code, which will or may be used in any way that will affect the functionality or operation of the Service or any related website, as well as other websites or the Internet network; (h) to collect or track the personal information of others; (i) to engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping activities; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, as well as other websites or the Internet network. We reserve the right to terminate the use of the Service or any related website in the event of a violation of any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results of using the Service for customers will be accurate or reliable.
You agree that, from time to time, we may remove the Service for indefinite periods or cancel it at any time, without notice.
You expressly acknowledge that the use or inability to use the Service is at your sole risk. The Service and all products and Services provided through the Service are provided (except as expressly stated by Shopify) "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Eleganza Milano, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensees be liable for any damage, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from breach of contract, tort (including negligence), strict liability, or otherwise, resulting from the use of any of the Services or any product purchased through the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNITY
You agree to indemnify, defend, and hold harmless Eleganza Milano and our parent company, our subsidiaries, affiliates, partners, as well as their respective officers, directors, agents, contractors, licensees, Service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable legal fees, made by third parties due to or arising out of your violation of these Terms and Conditions of Service or the documents incorporated by reference, or your violation of any law or the rights of third parties.

SECTION 15 - SEVERABILITY CLAUSE
If any provision of these Terms and Conditions of Service is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall still apply to the maximum extent permitted by applicable law and the unenforceable part shall be severed from these Terms and Conditions of Service, and such decision shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement in all respects.
These Terms and Conditions of Service are effective unless and until terminated by you or Shopify. You may terminate these Terms and Conditions of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.
If, at our sole discretion, you fail to comply or we suspect you have failed to comply with any term or provision of these Terms and Conditions of Service, we may terminate this agreement at any time, without notice, and you will remain liable for all amounts due up to and including the termination date; and/or we may consequently deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure or delay by Shopify to exercise or enforce any right or provision of the Terms and Conditions of Service here shall not constitute a waiver of such right or provision.
These Terms and Conditions of Service and all notices or operational directives published by Shopify on this website or in relation to the Service constitute the complete agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, oral or written, between you and us (including, but not limited to, all previous versions of the Terms and Conditions of Service).
Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the party that drafted them.

SECTION 18 - APPLICABLE LAW
These Terms and Conditions of Service and all separate agreements through which we provide you the Services shall be governed and interpreted in accordance with the laws of the Netherlands.

SECTION 19 - CHANGES TO THE TERMS AND CONDITIONS OF THE SERVICE
You can consult the current version of the Terms and Conditions of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms and Conditions of Service by posting updates and/or changes on our website. It is your responsibility to periodically check this page to verify the publication of any changes. Continued use or access to our website or the Service after the posting of any changes to these Terms and Conditions of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

 Store name: Eleganza Milano (part of New Global Vision | FZCO)

Correspondence address:
Business Park IFZA 26600 - 001, Dubai, United Arab Emirates

E-mail: Support@Eleganza-Milano.com

Phone: + 39 (02) 81260204

Opening hours:
Monday to Friday: from 8:00 AM to 6:00 PM.
Saturday and Sunday: from 10:00 AM to 4:00 PM.

Estimated response time: (30 minutes - 24 hours)

eleganza-milano.com/pages/contact